WooCommerce WhatsApp Order – Receive Orders using WhatsApp – WooCommerce Plugin

Description

WooCommerce WhatsApp Order transforms your store’s checkout into a WhatsApp order gateway, automatically redirecting the customer to a pre-filled conversation with items, quantities, and delivery details as soon as they complete the purchase. It works as an alternative to traditional payment gateways, ideal for merchants who negotiate, confirm stock, or arrange shipping directly through the app before closing the sale.

Key Features

• Post-checkout redirect: sends the customer straight to the WhatsApp conversation after the order is placed, with a message built from the cart.
• Order details in the message: includes products, quantities, totals, and customer data in the text sent to the merchant.
• Checkout blocks compatibility: works both with the classic WooCommerce checkout and the block-based version.
• Order metadata support: passes through extra fields added by plugins such as WooCommerce Product Add-ons and WooCommerce Food.
• Control over other gateways: allows disabling other payment methods at checkout to leave only the WhatsApp flow.
• Payment link and “View Order” link: option to include the payment link and the order page link in the message.
• Emojis in the message: support for using emoticons to highlight information in the sent conversation.

Benefits of WooCommerce WhatsApp Order

• Humanized support: brings the store and customer closer, opening room to answer questions and adjust orders before payment.
• Less cart abandonment: simplifies checkout for those who prefer chatting over filling long payment forms.
• Flexible operation: useful for niches with products on request, combined shipping, or case-by-case customization.
• Fast setup: integrates with an already installed WooCommerce, no need to hire an external gateway to start selling.

Who Is It For?

• Small merchants and resellers who already use WhatsApp as their main sales channel.
• Restaurants, delivery services, and neighborhood stores that confirm orders and addresses by message.
• Store owners selling customized, made-to-order, or manually priced shipping products.

Aimed at WooCommerce stores that treat WhatsApp as their customer service counter, the plugin reuses the existing cart and eliminates the need to type the order all over again in the conversation. It pairs well with regional operations, consultative sales, and segments where the final purchase step involves direct negotiation between merchant and consumer.

Frequently asked questions