What a GPL license is and what you can do with the item
The license WordPress itself uses, and the reason a premium plugin can be legally redistributed.
Blog
Short answers to what usually gets stuck after the purchase: license, download, installation and updates.
Daily download limit: how it works
Where to see how many are left, what counts as a download, and what to do when they run out early.
I paid and can't download: what to check
The payment went through on your side, access didn't open on ours. Three checks before opening a ticket.
All-in-One WP Migration: uploading a large backup without stalling
The import stops at the size limit or the server timeout. There's a workaround that doesn't depend on configuration.
How to test themes and plugins without risking your live site
Three ways to set up a test environment, from the simplest to the most faithful. One of them takes five minutes.
The add-on won't activate: it's almost always the main plugin/core
The add-on installs, shows up in the list and its option stays unavailable. Fixing the main plugin usually fixes both.
What the 'Activator' is and why some items need it
The plugin installed, activated, and the premium options aren't in the menu. The companion that ships separately in the catalog is missing.
No update available in the dashboard: the reasons
The plugin is installed, the new version exists, and the dashboard offers nothing. There are five causes, and the first one covers most cases.