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Short answers to what usually gets stuck after the purchase: license, download, installation and updates.
How to organize plugin updates across multiple sites
Organize updates across WordPress sites with an inventory, backups, an initial test, small batches and checks of essential functions.
Read the articleHow to choose a WordPress backup plugin
Choose backups by what you need to recover: files, database, off-site storage, frequency and a real restoration test.
Elementor Free or Pro: how to choose for your website
Compare Elementor Free and Pro by your site needs: page editing, Theme Builder, forms and dependencies to check before installing.
Elementor Pro license: what the GPL guarantees and what depends on Elementor
The whole plugin is GPL and works without the author's key. The key pays for services: support, updates from their server and whatever runs on the Elementor account.
Is a GPL plugin safe? What to check before installing
GPL is the license, not the guarantee. What decides it is the file that reaches your site, and you can check it before installing.
Account and downloadsWhat a GPL license is and what you can do with the item
The license WordPress itself uses, and the reason a premium plugin can be legally redistributed.
Account and downloadsDaily download limit: how it works
Where to see how many are left, what counts as a download, and what to do when they run out early.
Account and downloadsI paid and can't download: what to check
The payment went through on your side, access didn't open on ours. Three checks before opening a ticket.
Didn’t find the answer?
Open a ticket and the team replies in Portuguese, English or Spanish.