Blog
Short answers to what usually gets stuck after the purchase: license, download, installation and updates.
Backup and maintenanceAll-in-One WP Migration: uploading a large backup without stalling
The import stops at the size limit or the server timeout. There's a workaround that doesn't depend on configuration.
Backup and maintenanceHow to test themes and plugins without risking your live site
Three ways to set up a test environment, from the simplest to the most faithful. One of them takes five minutes.
Licenses and activationThe add-on won't activate: it's almost always the main plugin/core
The add-on installs, shows up in the list and its option stays unavailable. Fixing the main plugin usually fixes both.
Licenses and activationWhat the 'Activator' is and why some items need it
The plugin installed, activated, and the premium options aren't in the menu. The companion that ships separately in the catalog is missing.
UpdatesNo update available in the dashboard: the reasons
The plugin is installed, the new version exists, and the dashboard offers nothing. There are five causes, and the first one covers most cases.
UpdatesAuto Updater token: where to get it and what to do when it stops
The token links the plugin to your account. Where to generate it, how to replace it, and why it stops working.
UpdatesWhat the Ultrapack Auto Updater is
It brings catalog updates into your WordPress dashboard, and takes a copy of the item before each one.
UpdatesWhy the version here can differ from the author's
The author's site announces 4.5 and here it's 4.3. What that means in practice, and what to do when it matters.
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