Blog
Short answers to what usually gets stuck after the purchase: license, download, installation and updates.
UpdatesThe update broke the site: how to get back
White screen or an error after updating. You can roll back without dashboard access: the route is FTP.
UpdatesUpdating without losing your customization
If you edited theme files, the next update wipes them. A child theme fixes it, and takes ten minutes.
UpdatesHow to update a theme or plugin manually
Since WordPress 5.5 you can upload the ZIP over the old one and choose to replace it. When that route doesn't work, there are two manual ones, plus a precaution that keeps your settings.
Demos and templatesElementor Template Kit: what's inside and how to import it
A kit is not a theme. Understanding the difference saves you from trying Appearance > Themes, which will never work.
Demos and templatesmax_input_vars, memory_limit and company: the settings that unblock WordPress
Five PHP directives explain most import and upload failures. What each one does and where to change it.
Demos and templatesImporting the theme demo: why it fails and how to fix it
The import stops halfway, comes back incomplete or throws a 500. It's almost always a server limit, and four numbers fix it.
InstallationThe download looks corrupted: what to check before downloading again
Downloading again is the reflex, and it's almost never the answer. Three one-minute checks tell you whether the file is the problem.
InstallationThe theme won't upload: the WordPress upload limit and how to get around it
A theme with a demo goes past 50 MB and hosting usually allows 8. There's the quick way (FTP) and the permanent one.
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