Description
WordPress WhatsApp Support adds a floating WhatsApp contact button to your site, letting visitors start conversations directly in the app with one click. Set up multiple agents with name, role, photo, and availability schedule, showing only the agents who are online according to the time zone set in the WordPress admin panel.
Key Features
- Customizable floating button
Positions the WhatsApp icon in any corner of the screen with editable colors and text. - Multiple agents
Register several support agents with photo, name, role, and individual number. - Availability control
Set working hours per agent, hiding whoever is off duty. - Pre-filled message
Configure an automatic starting text that appears when the conversation opens in WhatsApp. - Conditional display
Show or hide the widget on specific pages according to rules set in the panel.
Benefits of WordPress WhatsApp Support
- Direct support channel
Reduces friction between visitor and team by moving the conversation to the app they already use. - More e-commerce conversions
Resolves product questions in real time, shortening the path to the purchase decision. - Smart demand distribution
Routes each visitor to the available agent, avoiding queues and lost messages. - Fast deployment
No need to set up your own chat or third-party services, just enter the numbers.
Who Is It For?
- Online stores that need to answer product questions before purchase.
- Service providers, clinics, real estate agencies, and independent professionals who receive leads through the site.
- Support teams that already use WhatsApp as their main customer service channel.
Built for businesses that treat WhatsApp as the front line of their commercial operation, WordPress WhatsApp Support turns the site into a direct gateway to the sales or support team. The combination of multiple agents, schedule control, and conditional display covers everything from a store with a single person in charge to structures with teams split by shift or specialty.
Frequently asked questions
Is WordPress Support Using WhatsApp GPL-licensed?
Yes. WordPress Support Using WhatsApp is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.
Can I use WordPress Support Using WhatsApp on multiple sites?
Yes. You can install WordPress Support Using WhatsApp on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.
How much does WordPress Support Using WhatsApp cost at Ultrapack?
WordPress Support Using WhatsApp costs US$3.99 as a single purchase, and it is also included in the subscription plans starting at US$8.40/mo (VIP I).
Does WordPress Support Using WhatsApp include updates?
Yes. The current version of WordPress Support Using WhatsApp is 2.5.3, published at Ultrapack on Sep 4, 2025. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).
Is WordPress Support Using WhatsApp scanned before publication?
Yes. Every version of WordPress Support Using WhatsApp goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.
How to install
Automatic updates: this item is updated by the Ultrapack Auto Updater. With it installed, the new version shows up in your dashboard like any other WordPress update (how to set it up).
The file on this page is the developer’s full package, documentation included. Do not upload that file through the dashboard: WordPress answers that the package does not contain a valid plugin. The plugin comes ready inside it, as a ZIP of its own, and that is the one you upload.
Through the Ultrapack Auto Updater Catalog
- Install and activate Ultrapack Auto Updater on your WordPress site and connect it to your account (setup instructions).
- Open Ultrapack Auto Updater in your WordPress dashboard, go to Catalog and select Plugins.
- If this item is an add-on or requires a free version, install and activate the main plugin identified in this guide first.
- Find this item by name and click Install when that button is available. Wait for the installation to finish; the Catalog does not require you to download or extract the ZIP manually.
- For individual installations, UAU tries to activate the plugin when it finishes. If a dependency warning appears, install and activate the required main plugin, then activate the add-on under Plugins.
- Your account needs access to this item. Installing through the Catalog uses the same download quota as your account.
- If you only see Download from the website, or the item cannot be installed through the Catalog, follow the manual instructions below.
Manual installation
- Download the file
codecanyon-20963962-wordpress-whatsapp-support.zipand extract it on your computer. - Look inside the extracted files for the file
plugin/plugin.zip. - In the WordPress dashboard, go to Plugins > Add New > Upload Plugin.
- Select that file, click Install Now and then Activate.
- There is nothing to zip. The ZIP inside the package is already in the format WordPress accepts.
- The rest of the package belongs to the author: documentation, license and sometimes sample files. None of that is installed through the dashboard.
Stuck on a step? Open a ticket telling us which one you stopped at.
