Easy Digital Downloads Slack

Description

The Slack addon sends automatic notifications about events from your digital store directly to Slack channels, connecting Easy Digital Downloads to the team workspace via a configurable webhook in the WordPress admin panel.

Main Features

• New sales notifications
  Sends a message to Slack for every recorded purchase, with order and customer details.
• Webhook configuration
  Connects to the Slack workspace via a webhook URL generated in the team account.
• Channel selection
  Allows defining which channel receives each type of event from the digital store.
• Event alerts
  Triggers notifications at specific moments in the sales and download flow.
• Message customization
  Adjusts username, icon, and content format sent to the channel.

Slack Benefits

• Real-time tracking
  The team discovers each sale at the moment it occurs, without checking the panel.
• Centralized communication
  Brings sales, support, and operations into the same channel used by the team daily.
• Swift customer response
  Reduces the time between purchase and the team’s first contact with the buyer.
• Shared visibility
  Allows partners and managers to monitor the store’s performance without admin access.

Who Is This For?

• Digital retailers that use Easy Digital Downloads and operate with a team on Slack.
• Agencies and studios that sell digital products and need to align support and sales in real-time.
• Creators and infoproducts that want to be notified of every sale without relying on email.

Targeted at teams that have already adopted Slack as a central communication tool, this add-on eliminates the need to manually monitor the store panel. By bringing Easy Digital Downloads events into the team’s natural workflow, it enables quick reactions to sales, questions, and opportunities, turning the messaging channel into a living thermometer of the digital business.

Frequently asked questions