Easy Digital Downloads Upload File

Description

The addon Upload File adds a file upload field to the Easy Digital Downloads checkout form, allowing the customer to attach images, briefings or documents along with the purchase before completing the payment. This flow is intended for stores that sell custom services, print-on-demand, custom recordings, and digital products that require material sent by the buyer, eliminating the need to exchange emails after the sale.

Key Features

• Upload field at checkout
  Inserts a file upload field directly into the Easy Digital Downloads purchase form.
• Product-level configuration
  Allows enabling upload for specific downloads, leaving other products with the default checkout.
• Format restrictions
  Defines which file extensions are accepted in the upload to avoid incompatible uploads.
• Attachment linked to order
  Links the uploaded file to the order record, keeping a history accessible in the admin panel.
• Seller notification
  Makes the uploaded file available with the purchase data for review on the order details screen.

Benefits of Upload File

• Shorter sales flow
  Collects the customer’s material at the time of purchase, without needing to request files by email afterward.
• Centralized organization
  Keeps all attachments linked to the order itself, making it easier for the team to review later.
• On-demand support
  Enables custom products that depend on images, text or documents sent by the buyer.
• Less operational back-and-forth
  Reduces back-and-forth with the customer, since the briefing arrives complete at the checkout moment.

Who is it recommended for?

• Stores selling custom products that need to receive images or text from the customer.
• Designers, illustrators, and graphic studios that sell on-demand work through Easy Digital Downloads.
• Professionals offering digital services that require a briefing attached to the purchase.

Targeted at Easy Digital Downloads merchants selling custom items, the Upload File component integrates file collection into the payment flow itself. As a result, each order arrives ready for production, with the customer’s material already linked to the purchase record and available for the team to review at any time within the panel.

Frequently asked questions