Description

The Twilio add-on connects your Gravity Forms forms to the Twilio API to trigger instant SMS notifications with each new submission or payment processed. This direct automation allows you to send immediate order confirmations to customers and receive urgent lead alerts directly on your mobile phone, reducing response time without relying solely on emails subject to spam filters.

Twilio’s Main Features

  • Automatic SMS triggering
    Sends personalized text messages immediately after any form is filled out.
  • Integrated conditional logic
    Filters message sending based on specific responses selected by the user.
  • Merge tag mapping
    Inserts form-filled data directly into the body of the text message.
  • Support for multiple feeds
    Configures distinct notifications for administrators, the sales team, or the sender themselves.
  • Integration with payment gateways
    Triggers the SMS only after payment confirmation in transactional forms.

Twilio’s Benefits

  • Real-time communication
    Accelerates contact with new business contacts before they lose interest in the proposal.
  • Reduced no-shows
    Ensures assertive reminders of appointments and meetings directly on the participant’s phone.
  • High open rates
    Reaches the recipient through a direct channel with greater visibility than email inboxes.
  • Code-free automation
    Eliminates complex API configurations by connecting Twilio credentials in just a few clicks.

Who is Twilio for?

  • Those who schedule appointments or services and need to send punctual text message reminders.
  • Those who manage sales or quotes and want to alert the sales team at the moment of submission.
  • Those who already use Gravity Forms and seek to automate transactional notices via SMS for buyers.

How to Download Twilio

The Twilio is available for download here on Ultrapack. After downloading the compressed file, access the WordPress administrative panel at Plugins > Add New > Upload Plugin, select the .zip file and complete the activation. The module will add the Twilio configuration tab within the Gravity Forms options.

Integration with Twilio’s infrastructure transforms how Gravity Forms handles critical events, allowing for instant responses to support requests, quotes, and appointments. By incorporating text messages into operational workflows, your site gains a direct, high-priority channel that keeps customers and teams informed in real-time with each relevant interaction.

Frequently asked questions

Is Gravity Forms Twilio GPL-licensed?

Yes. Gravity Forms Twilio is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Gravity Forms Twilio on multiple sites?

Yes. You can install Gravity Forms Twilio on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Gravity Forms Twilio cost at Ultrapack?

Gravity Forms Twilio costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Gravity Forms Twilio include updates?

Yes. The current version of Gravity Forms Twilio is 3.1.1, published at Ultrapack on Feb 6, 2026. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Gravity Forms Twilio scanned before publication?

Yes. Every version of Gravity Forms Twilio goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.