Description

Edit Order by Customer is aimed at store owners, online sellers and e-commerce managers who sell physical or digital products, adding an edit button on the order details page of the customer’s account. Thus, the buyer can change items, quantities and addresses while the order is in status such as “awaiting payment” or “processing”, without needing to contact support.

Main Features of Edit Order by Customer

  • Order item editing
    Allows the customer to add, remove or change the quantity of products directly in their account.
  • Eligible status control
    Administrator sets in which status (e.g.: pending, processing) editing is available.
  • Customization of editable fields
    Select which sections (items, shipping address, etc.) the customer can modify.
  • Change notification
    Sends emails to the administrator and customer whenever an order is changed.
  • Change history
    Maintains a detailed record of modifications made by the customer in the WooCommerce panel.

Benefits of Edit Order by Customer

  • Fewer support tickets
    Customers correct errors without opening tickets, relieving the customer service team.
  • Flexibility for the buyer
    Autonomy to adjust the order after checkout, improving the shopping experience.
  • Reduction of rework
    Eliminates cancellations and resends for minor corrections, saving operational time.
  • Customer satisfaction
    Avoids frustration with wrong addresses or missing items, increasing trust in the store.

Who is Edit Order by Customer Indicated For?

  • Those who sell customizable products (t-shirts, mugs, crafts) and need to allow variation changes after purchase.
  • Store owners who work with pre-sales or orders that allow corrections before shipping.
  • Managers of stores with high order volume who want to reduce the rework of cancellations and reopenings.

How to Download Edit Order by Customer

Edit Order by Customer is available for download here on Ultrapack. After downloading the .zip file, go to Plugins > Add New > Upload Plugin, select the .zip and click “Activate”. It is necessary that WooCommerce is installed and active for it to work.

Edit Order by Customer transforms the post-purchase experience by giving the customer the autonomy to adjust their order without intermediaries, avoiding the burden of opening support tickets. Aimed at store owners who prioritize buyer satisfaction, it combines flexibility with administrative control, allowing you to set which fields and status can be edited. The result is a more fluid e-commerce operation, with less rework and greater customer confidence in your store.

Frequently asked questions

Is WooCommerce Edit Order by Customer GPL-licensed?

Yes. WooCommerce Edit Order by Customer is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use WooCommerce Edit Order by Customer on multiple sites?

Yes. You can install WooCommerce Edit Order by Customer on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does WooCommerce Edit Order by Customer cost at Ultrapack?

WooCommerce Edit Order by Customer costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does WooCommerce Edit Order by Customer include updates?

Yes. The current version of WooCommerce Edit Order by Customer is 1.1.5, published at Ultrapack on Aug 15, 2026. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is WooCommerce Edit Order by Customer scanned before publication?

Yes. Every version of WooCommerce Edit Order by Customer goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.

What are the requirements for the plugin WooCommerce Edit Order by Customer?

Requires WordPress 4.5 or higher and PHP 7.4 or higher. Tested up to WordPress 7.0.