WooCommerce Product Enquiry Form

Description

The Product Enquiry Form add-on adds a “Request information” button on each WooCommerce product page, opening a popup form that captures visitor questions before purchase and sends the message directly to the seller’s email with reference to the consulted SKU. It is designed for those who sell high-ticket, made-to-order, or customizable products (furniture, jewelry, industrial equipment) and need to negotiate before placing an order.

Key Features of the Product Enquiry Form

• Inquiry button on the product
  Adds an information request button next to the “Buy” button on each individual page.
• Popup form
  Opens an overlaid modal without taking the visitor away from the consulted product page.
• Automatic item identification
  Includes in the email the name, SKU, and link of the product that originated the inquiry.
• Category-based configuration
  Allows you to enable or disable the form according to specific catalog categories.
• Field customization
  Adjusts the displayed fields (name, email, phone, message) and the form texts through the panel.

Benefits of the Product Enquiry Form

• Captures qualified leads
  Turns undecided visitors into business contacts before they leave the catalog.
• Contextualized support
  You respond knowing exactly which product prompted the customer’s question.
• Consultative sales in WooCommerce
  Enables a negotiation flow for items that don’t work well with direct purchase.
• Reduced abandoned carts
  Provides an alternative conversion channel for those who still need information.

Who Is the Product Enquiry Form Intended For?

• Those who sell high-value products (custom furniture, jewelry, equipment) that require a tailored quote.
• Those who work with made-to-order or customizable items and need to align details before the order.
• B2B catalogs in WooCommerce where each negotiation involves volume, lead time, or specific conditions.

How to Download the Product Enquiry Form

The Product Enquiry Form is available for download here on Ultrapack. After downloading the .zip file, install it in Plugins > Add New > Upload plugin, select the file, and activate it. The inquiry form starts appearing on WooCommerce product pages and can be adjusted via the panel.

For stores that sell complex or customizable products, the Product Enquiry Form fills the gap between the standard catalog and sales support. Instead of forcing direct checkout on items that require a conversation, it opens a structured pre-sales channel within WooCommerce itself, keeping the context of the consulted product and centralizing requests in the seller’s email.

Frequently asked questions