BookingPress Waiting List Addon

Description

The Waiting List addon captures customer sign-ups for sold-out times in BookingPress, recording name, email, and phone in a waiting queue for the service and sending an automatic notification when a spot becomes available due to a cancellation or rescheduling. The extension adds a queue entry button to the booking form, creates a list management screen in the admin panel, and keeps sign-up in chronological order, ensuring the first person in line receives the notice before the other interested parties.

Key Features

• Sign-up for full slots: enables a waiting list entry button when the calendar slot is completely booked, collecting basic information from the interested party.
• Automatic spot notification: sends an email to the first person in the queue as soon as an appointment is canceled or removed for that service and time.
• List management panel: shows in the BookingPress admin the list of people waiting by service, including sign-up date and notification status.
• Per-service configuration: enables or disables the queue individually for each registered service, adjusting behavior according to demand.
• Customizable email templates: lets you edit the message content sent to the customer when a spot opens, while keeping the business identity.

Benefits of the Waiting List Addon

• Recovery of cancellations: turns freed-up times into new reservations automatically, without needing manual contact with customers.
• Higher occupancy rate: keeps the schedule filled by reusing last-minute gaps with customers who are already registered.
• Faster service: provides an immediate alternative for the customer who found the desired time unavailable, instead of losing contact.
• Reduced workload: eliminates the need for reception to manage parallel spreadsheets to run the waiting list.

Who Is It Recommended For?

• Medical, dental, and aesthetic clinics with a busy schedule.
• Beauty salons, barbershops, and spas with recurring peak hours.
• Photography studios, offices, and service providers that use BookingPress.

Recommended for appointment-based businesses that need to make the most of every cancellation and offer an immediate alternative to customers who can’t find available times.

Frequently asked questions