Bookly Ratings

Description

Bookly Ratings adds a star rating system to Bookly appointments, displaying a feedback form to the customer right after each completed service. Designed for those who run clinics, salons, offices, and studios with an online schedule, it collects feedback on each professional and calculates the average rating shown in the staff selection list of the booking widget.

Key Features of Bookly Ratings

• Star rating
  Customer rates the professional from 1 to 5 stars after each completed appointment.
• Comment form
  A free-text field accompanies the rating to collect a written account of the experience.
• Average in booking
  Each professional’s average rating appears in the staff selection step of the booking.
• Email request
  Scheduled post-appointment message delivery with a direct link to the rating form.
• Review moderation
  Admin panel lets you approve, hide, or delete ratings before they are published publicly.

Benefits of Bookly Ratings

• Social proof in booking
  Customer decides who to book by looking at the real reputation of who delivered the service before.
• Team insights
  You identify which professionals generate more satisfaction and where to invest in training.
• Consolidated data
  Replaces one-off surveys and scattered messages with organized reviews inside the Bookly panel.
• Visible differentiator
  Establishments with strong averages stand out without relying on external reputation marketplaces.

Who Is Bookly Ratings For?

• Anyone managing appointments in beauty salons, barbershops, and aesthetic studios who wants to highlight well-rated professionals.
• Clinics, offices, physiotherapists, and spas that want to collect customer feedback after each attended session.
• You who already use Bookly in yoga schools, personal trainer settings, or wellness centers and need to display social proof on the booking screen.

How to Download Bookly Ratings

Bookly Ratings is available for download here on Ultrapack. After downloading the .zip file, install it in Plugins > Add New > Upload plugin, select the file, and activate it. With the main Bookly already in place, the ratings tab appears in the plugin menu, ready to configure sending feedback requests and moderating the received ratings.

In environments where choosing a professional matters as much as the available time slot, showing each attendant’s average rating turns the booking screen into a reputation showcase. Bookly Ratings converts the post-appointment experience into stars, comments, and an average rating visible to the next customer, closing the loop between the service provided, social proof, and a new booking within the same panel.

Frequently asked questions