Description

Customizable Live Chat for WordPress integrates the official Facebook Messenger widget into your WordPress site, displaying a floating chat window for logged-in or anonymous Facebook visitors to message your business page directly. The entire conversation is recorded in your Page’s Inbox, allowing the team to respond via Messenger on mobile or desktop without needing to install any additional chat system on the server.

Main Features

  • Official Messenger widget: incorporates Facebook’s Customer Chat plugin into the site footer, with a floating window in the lower corner.
  • Linking to the business Page: connects the chat to your Facebook Page and centralizes received messages in its Inbox.
  • Visual customization: adjusts theme color, greeting message for logged-in visitors, and welcome text for anonymous users.
  • Display control per page: sets which URLs or content types show or hide the widget.
  • Continuous service: keeps history on Messenger, allowing visitors to resume conversations on another device after leaving the site.

Benefits of Customizable Live Chat for WordPress

  • Familiar contact channel: leverages an interface the audience uses daily, reducing friction at first contact.
  • Centralized management: the team replies entirely through the Page’s Inbox, with no parallel dashboard in WordPress.
  • Coherent visual identity: the chat window adopts brand colors and proper greeting for the audience.
  • More conversion opportunities: visitors get real-time answers and continue the service even after closing the tab.

Who Is It For?

  • Stores and service providers who already serve clients via Messenger and want to bring this channel to the site.
  • Small businesses without infrastructure to maintain a dedicated chat system, but with an active Facebook Page.
  • Agencies and professionals delivering WordPress sites that need to add quick conversational support for clients.

Customizable Live Chat for WordPress is a focused choice for those using Facebook as their main relationship channel and wanting to extend this conversation to the institutional site or online store. By relying on Messenger’s infrastructure, it eliminates the need for a local message database, keeps user history, and frees the team to respond through the same app they already use daily.

Frequently asked questions

Is Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress GPL-licensed?

Yes. Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress on multiple sites?

Yes. You can install Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress cost at Ultrapack?

Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress include updates?

Yes. The current version of Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress is 1.1.3, published at Ultrapack on Apr 20, 2023. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress scanned before publication?

Yes. Every version of Customizable Live Chat for WordPress – Add Facebook Customer Chat to WordPress goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.