Live Chat Complete | Chat X

Description

Built on WordPress, Chat X installs an asynchronously loaded live chat widget and connects conversations, file uploads, and authentication to the product’s cloud service. It serves those who need to respond to visitors in real time, collect contacts when the team is offline, and keep support centralized without relying on a self-hosted chat server installation.

Key Features of Chat X

• Asynchronous widget
  Loads the chat without blocking the site’s main rendering.
• Real-time support
  Allows you to talk directly with visitors while they browse.
• Offline forms
  Collects contact data when no agent is available.
• File sending
  Processes attachments and media within the conversation flow.
• Unified console
  Centralizes messages, tickets, and replies in one support area.

Benefits of Chat X

• Faster responses
  Reduces the time between a visitor’s question and the team’s reply.
• Fewer lost contacts
  Keeps lead capture active even outside business hours.
• More organized workflow
  Concentrates conversations and tickets without spreading requests across scattered channels.
• Simpler installation
  Avoids setting up your own infrastructure to run the chat on the site.

Who Is Chat X For?

• Those who need to answer visitor questions before they leave sales or contact pages.
• Service websites that want to log requests when the team is not online.
• Teams that centralize conversations, ticket messages, and contacts received through the site.

How to Download Chat X

Chat X is available for download here at Ultrapack. After downloading the .zip file, go to Plugins > Add New > Upload Plugin, select the package, and activate it from the WordPress dashboard. After activation, configure the chat according to your site’s support flow.

Chat X works as a direct communication layer between your site and visitors, focused on live chat, contact collection, and support continuity. For sales pages, support areas, and sites that receive frequent questions, it shortens the distance between browsing and answering while keeping the contact recorded in a more controlled flow.

Frequently asked questions