Description

Uber Chat installs a live chat system on your site with a Windows desktop client, connecting visitors to agents in real time via private chat windows. Designed for those offering online support in stores, institutional sites and service platforms, it combines an embedded site chat widget with a native app that the operator keeps open on the machine to monitor simultaneous conversations.

Key Features of Uber Chat

  • Live chat widget
    Embedded chat window on the site for visitors to open a conversation instantly.
  • Windows desktop client
    Native application that receives and replies to messages outside the browser.
  • Real-time messages
    Immediate exchange between visitor and agent, without reloading the page.
  • Multiple simultaneous conversations
    Allows handling several visitors in parallel from separate windows.
  • Management panel
    Centralizes conversation history, agent control and widget settings.

Benefits of Uber Chat

  • Faster service
    Reduces visitor response time and increases conversion chances.
  • Out-of-browser operation
    The Windows client frees browser tabs and centralizes the agent’s workflow.
  • Real-time resolution
    Answers questions at the decision moment, avoiding abandoned carts and lost leads.
  • Fast deployment
    Activates the chat channel on the site without relying on external SaaS services.

Who Is Uber Chat For?

  • Those selling products or services online who need to answer questions in real time to close orders.
  • Support teams preferring to work in a dedicated desktop client rather than browser tabs.
  • Anyone who wants to offer a direct conversation channel on the site without relying on external platforms.

How to Download Uber Chat

Uber Chat is available for download here on Ultrapack. After downloading the .zip file, install via Plugins > Add New > Upload Plugin, select the package and activate it. Once activated, the widget and Windows client configuration options are accessible in the WordPress admin panel.

Combining a site widget and a dedicated desktop app, Uber Chat covers both the visitor’s front end and the agent’s daily routine, with real-time message exchange and centralized conversation management. It is a reliable choice for those seeking to keep chat control in their own hands, without relying on monthly subscriptions to external support services.

Frequently asked questions

Is Uber Chat – Ultimate Live Chat with Windows Client GPL-licensed?

Yes. Uber Chat – Ultimate Live Chat with Windows Client is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Uber Chat – Ultimate Live Chat with Windows Client on multiple sites?

Yes. You can install Uber Chat – Ultimate Live Chat with Windows Client on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Uber Chat – Ultimate Live Chat with Windows Client cost at Ultrapack?

Uber Chat – Ultimate Live Chat with Windows Client costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Uber Chat – Ultimate Live Chat with Windows Client include updates?

Yes. The current version of Uber Chat – Ultimate Live Chat with Windows Client is 2.2.1, published at Ultrapack on Jun 8, 2016. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Uber Chat – Ultimate Live Chat with Windows Client scanned before publication?

Yes. Every version of Uber Chat – Ultimate Live Chat with Windows Client goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.