Description

The HelpGent addon connects Directorist to the HelpGent plugin, enabling visitors and listing owners to exchange video, audio, text, or screencast messages directly from directory listings. Designed for listing portals that need to go beyond the static contact form, the component injects the asynchronous communication widget into detail pages, turning every listing into a direct support channel.

Main Features

  • Multimedia messaging on listings: displays a HelpGent button within the listing’s detail page, opening video, audio, text, or screen capture recording.
  • Link between listing and owner: automatically routes messages sent to the registered author of the Directorist listing.
  • Asynchronous support: allows visitors to leave a recorded message when the advertiser is offline, without relying on live chat.
  • Native integration with the HelpGent panel: centralizes all conversations originating from the directory within the plugin’s message inbox.
  • Configuration via shortcode and widgets: lets you adjust where the contact trigger appears within the Directorist listing template.

Benefits of HelpGent Integration

  • Higher contact conversion: interested visitors can send video or audio queries, formats that yield higher response rates than email.
  • Directory differentiation: provides a richer communication channel than standard forms used by competitors.
  • Reduced friction: eliminates the need for users to leave the site to use WhatsApp, phone, or external email.
  • Organized history: keeps all requests archived in HelpGent, facilitating tracking and follow-up.

Target Audience

  • Directory operators for service providers, freelance professionals, and small businesses that rely on direct contact.
  • Local listing portals, classifieds, and marketplaces seeking higher engagement between visitors and advertisers.
  • Directorist administrators already using HelpGent who need to unify both communication flows.

Recommended for those running directories where speed and clarity of response determine conversion, this component replaces the traditional form with an integrated multimedia channel. The fusion between Directorist listings and the HelpGent inbox creates a unique flow, turning every listing into an active touchpoint with traceable history and on-site-stored recordings.

Frequently asked questions

Is Directorist HelpGent Integration GPL-licensed?

Yes. Directorist HelpGent Integration is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Directorist HelpGent Integration on multiple sites?

Yes. You can install Directorist HelpGent Integration on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Directorist HelpGent Integration cost at Ultrapack?

Directorist HelpGent Integration costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Directorist HelpGent Integration include updates?

Yes. The current version of Directorist HelpGent Integration is 2.0.6, published at Ultrapack on Jun 17, 2026. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Directorist HelpGent Integration scanned before publication?

Yes. Every version of Directorist HelpGent Integration goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.