Easy Digital Downloads Resend Receipt

Description

The Resend Receipt add-on adds to Easy Digital Downloads an automated flow for bulk resending of purchase receipts, allowing selection of orders by status, date range, or specific product directly on the orders screen. The extension triggers the already configured receipt email template in the shop, replaces expired download links, and logs the resend in each order’s history, eliminating the manual work of searching transactions one by one when the customer loses the original email.

Key Features

• Batch resend of receipts
  Select multiple orders and trigger the receipt email for all at once.
• Filters by status and period
  Restricts the resend by order status, date range, or purchased product.
• Replacement of download links
  Regenerates digital file links together with the email, restoring expired access.
• Integration with the orders screen
  Adds bulk send actions to the native Easy Digital Downloads panel.
• Resend log
  Marks in each order’s history the date and recipient of the resent receipt.

Benefits of Resend Receipt

• Less support tickets
  Resolve in a few clicks the recurring request of “I didn’t receive my purchase email”.
• Download access recovery
  Restores expired links without needing manual edits of each order in the database.
• Mass post-incident communication
  Allows resending receipts to all customers after a temporary email delivery failure.
• Centralized operation
  Keeps the entire resend flow within the Easy Digital Downloads panel, without external tools.

Who Is Recommended For?

• Digital product merchants who receive frequent receipt resend requests.
• Support teams needing to serve customers affected by email delivery failures in bulk.
• Vendors of ebooks, plugins, themes, audio, and courses who rely on valid download links in the confirmation email.

Aimed at digital stores with significant order volume, the component shortens response time and restores admin autonomy to reissue receipts without database queries. Plugging this routine into the Easy Digital Downloads panel turns a repetitive task into a few-click action, especially useful after migrations, SMTP adjustments or campaigns that trigger spikes in questions about access to purchased files.

Frequently asked questions