myCred Expiration

Description

When points programs need to avoid accumulated balances without expiration, the Expiration addon adds expiration dates or periods to users’ points and allows sending email warnings before they expire. In myCred, this additional module helps stores, communities, and membership areas maintain more predictable scoring rules, with control over validity, communication, and general or individual settings.

Main Features

• Points expiration
  Sets a date or duration for user points to expire.
• Email warning
  Sends notifications before points approach expiration.
• Individual settings
  Allows adjustment of general or specific rules for each user.
• Validity control
  Organizes the usage cycle of points within myCred.
• Multisite support
  Can be installed on a single site or multisite environment.

Benefits of Expiration

• Fewer inactive points
  Reduces indefinite accumulation of unused balances.
• Clearer rules
  Makes managing deadlines within the points program easier.
• Better informed users
  Communicates expirations before balances are lost.
• More predictable management
  Helps administrators control campaigns, rewards, and expirations.

Who Is It For?

• Sites using myCred for points and rewards programs.
• Communities, membership areas, and stores with balance validity rules.
• Administrators who need to notify users before points expire.

Expiration works as a control component for scoring programs that require clear deadlines, especially when points are tied to campaigns, benefits, or reward access. The extension adds a layer of governance to myCred, allowing balances to have defined cycles and users to receive warnings before points are lost.

Frequently asked questions