WooCommerce Slack

Description

The Slack addon sends real-time notifications of WooCommerce events to Slack channels via incoming webhook, covering seven triggers: new order, new customer, new product, new review, low stock, out of stock, and backorder. It’s for anyone who tracks store activity directly in the team chat, with configurable channel and emoji by event type and customizable messages for each notification sent.

Slack Key Features

• Seven notification types
  Covers new order, new customer, new product, new review, low stock, out of stock, and backorder.
• Channel and emoji per event
  Each trigger can be routed to a specific Slack channel with its own emoji.
• Customizable messages
  Editable text templates define the content sent for each notification type.
• Extended notifications
  Some events include additional payload with deeper details about the triggering record.
• Compatibility with HPOS
  Works with High-Performance Order Storage and with the WooCommerce cart and checkout blocks.

Slack Benefits

• Faster responses to orders
  The team sees new sales in chat without needing to refresh the admin panel.
• Proactive inventory control
  Low-stock and out-of-stock alerts arrive before they turn into a canceled order.
• Centralized communication
  Store activity runs alongside the team’s daily conversation in a single place.
• No additional code
  Setup happens through the WordPress panel, eliminating the need for a custom webhook handler.

Who Is Slack For?

• Anyone selling on WooCommerce and already using Slack to coordinate customer support and internal operations.
• Anyone who needs to monitor inventory and new orders without constantly opening the admin every hour.
• Teams that want to separate store alerts into different channels by event type and owner.

How to Download Slack

The Slack is available for download here on Ultrapack. After downloading the .zip file, install it in Plugins > Add New > Upload plugin, select the file, and activate it. The channel, emoji, and per-event message options appear in WooCommerce > Settings right after the add-on is activated.

For those already running WooCommerce and adopting Slack as an internal communication hub, this add-on completes the loop between sales and the team without requiring paid middleware or an external integration. The combination of event-type-specific triggers, separate channels, and dedicated emojis helps organize store noise by context, keeping the team focused on what truly matters at each stage of the funnel.

Frequently asked questions