Description

Customer Relationship Manager – WooCommerce centralizes customer relationship directly in the WooCommerce dashboard, creating detailed cards with contact data, order history and internal notes for each buyer. The tool organizes the database by purchase frequency segments, spending, and acquired products, serving those who sell on WooCommerce and want more targeted post-sales actions rather than generic campaigns for everyone.

Key Features of Customer Relationship Manager – WooCommerce

  • Detailed client records
    Collects contact data, order history and notes in a single consultable record.
  • Consolidated order history
    Shows all purchases of the client directly in the record, without needing to open each order.
  • Internal notes per customer
    Allows the team to record conversations, preferences, and combinations directly in the buyer’s profile.
  • Behavior-based segmentation
    Groups customers by purchase frequency, spend, and acquired products.
  • Integration with marketing and support flows
    Provides segments to be worked on marketing automation and support platforms.

Benefits of Customer Relationship Manager – WooCommerce

  • More personalized support
    The team responds with full context, knowing history and preferences before each interaction.
  • More accurate campaigns
    Allows sending relevant messages to each group, reducing waste and increasing return.
  • Increased repeat purchases and loyalty
    Identifies repeat and high-value customers for retention actions and exclusive offers.
  • Centralized operation in WordPress
    Eliminates parallel spreadsheets and external CRMs for day-to-day store operations.

Who Should Use Customer Relationship Manager – WooCommerce?

  • Those who sell on WooCommerce and want to separate recurring customers, high-ticket buyers, and occasional purchasers to treat each group differently.
  • If you need to record combinations, preferences, and customer service history in one place within WordPress.
  • Those who want to prepare segmented lists for email marketing, remarketing, and post-sales actions.

How to Download Customer Relationship Manager – WooCommerce

Customer Relationship Manager – WooCommerce is available for download here on Ultrapack. After saving the .zip file, go to Plugins > Add New > Upload Plugin, select the package and activate. The customer management features will appear in the WooCommerce menu, integrated into order and user screens.

Aimed at those who already operate on WooCommerce and need to turn the buyer base into useful information for sales and support, Customer Relationship Manager – WooCommerce brings into WordPress what would normally require an external CRM. By cross-referencing order history with behavior segmentation, it organizes retention decisions, targeted offers, and contextual support without pulling operations out of the store environment.

Frequently asked questions

Is Customer Relationship Manager – WooCommerce GPL-licensed?

Yes. Customer Relationship Manager – WooCommerce is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Customer Relationship Manager – WooCommerce on multiple sites?

Yes. You can install Customer Relationship Manager – WooCommerce on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Customer Relationship Manager – WooCommerce cost at Ultrapack?

Customer Relationship Manager – WooCommerce costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Customer Relationship Manager – WooCommerce include updates?

Yes. The current version of Customer Relationship Manager – WooCommerce is 3.6.3, published at Ultrapack on Mar 25, 2020. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Customer Relationship Manager – WooCommerce scanned before publication?

Yes. Every version of Customer Relationship Manager – WooCommerce goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.