Description

The Private Message add-on adds a direct communication channel between administrators and buyers within the Download Manager, creating a private messaging box linked to each download and registered user. It is intended for authors who sell digital files, agencies that deliver on-demand material, and support teams who need to answer questions about licenses, updates, and access without exposing conversations in public site comments.

Key Features

  • Private messaging box: sends and receives messages between administrators and registered users directly in the panel.
  • Link to download: associates each conversation with the corresponding package or file in the Download Manager.
  • Email notifications: notifies the recipient whenever a new message is recorded in their account.
  • User history: maintains the chain of previous exchanges accessible at any time.
  • Control within WordPress dashboard: centralizes reading, replying, and archiving messages within the admin area.

Benefits of Private Message

  • Contextual support: addresses questions about each file without mixing conversations with other requests.
  • Reserved communication: keeps negotiations and access instructions outside the public area of the site.
  • Customer relationship: brings the author closer to the buyer after a download purchase.
  • Service organization: gathers each user’s history in one place, making follow-up easier.

Who is it recommended for?

  • Authors and creators who sell ebooks, templates, audio, or software via the Download Manager.
  • Agencies and studios that deliver customized material to specific clients.
  • Support teams that need to handle access requests, licenses, and updates in a private channel.

For those who use the Download Manager as a file distribution hub, Private Message transforms the panel into a post-sale relationship space, separating individual support from the site’s public flow. The conversation is tied to the user and content, reducing rework when locating old requests and allowing swift response for those who already purchased.

Frequently asked questions

Is Download Manager Private Message GPL-licensed?

Yes. Download Manager Private Message is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Download Manager Private Message on multiple sites?

Yes. You can install Download Manager Private Message on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Download Manager Private Message cost at Ultrapack?

Download Manager Private Message costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Download Manager Private Message include updates?

Yes. The current version of Download Manager Private Message is 3.5.7, published at Ultrapack on Sep 29, 2021. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Download Manager Private Message scanned before publication?

Yes. Every version of Download Manager Private Message goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.