Description

The Twilio SMS Action is an addon that adds SMS trigger actions via Twilio into the automations of Booknetic Workflows, allowing custom notifications to be sent to clients during the scheduling cycle. With it, you can configure confirmation messages, reminders, and post-visit messages directly in the visual workflow editor, associating each action with a specific trigger and customizing the content with dynamic client and service variables.

Key Features of Twilio SMS Action

  • Sending via Twilio API
    Integrates directly with the Twilio API to send SMS messages securely and reliably.
  • Triggers and Conditions
    Allows configuring which stage of the workflow the SMS will be triggered, based on events such as appointment creation, modification, or cancellation.
  • Message Personalization
    Offers dynamic variable fields to include client name, date, time, service, and other data in the message body.
  • Integrated Visual Editor
    The SMS action appears as a block in the Booknetic workflow editor, facilitating the assembly of flows.
  • Send Log
    Maintains a log of all sent SMS messages, with delivery status and attempts for tracking.

Benefits of Twilio SMS Action

  • Improved Communication
    Keeps clients informed about their appointments, reducing no-shows and increasing satisfaction.
  • Process Automation
    Eliminates the need for manual reminders, freeing the team for other tasks.
  • Professionalism
    Delivers messages with the company’s visual identity, reinforcing the brand with the client.
  • Cost Savings
    Avoids expenses with call centers or third-party SMS sending, using a direct, integrated platform.

Who Is Twilio SMS Action Recommended For?

  • Clinics and private practices that need to confirm appointments with patients.
  • Beauty salons and barbershops that want to remind customers of upcoming appointments.
  • Any service-based business that uses Booknetic and wants to automate SMS notifications.

How to Download Twilio SMS Action

Twilio SMS Action is available for download here on Ultrapack. After downloading the .zip file, install it via Plugins > Add New > Upload Plugin, select the .zip and activate. Then configure the Twilio integration in Booknetic Workflows settings and start using the SMS actions.

When integrating Twilio SMS Action into Booknetic Workflows, you transform the scheduling system into a proactive communication tool, with automatic notifications that follow every stage of the client’s cycle. For businesses that rely on punctuality and good service, this extension adds value by reducing absences and strengthening the client relationship through personalized and instant messages.

Frequently asked questions

Is Booknetic Workflows | Twilio SMS Action GPL-licensed?

Yes. Booknetic Workflows | Twilio SMS Action is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use Booknetic Workflows | Twilio SMS Action on multiple sites?

Yes. You can install Booknetic Workflows | Twilio SMS Action on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does Booknetic Workflows | Twilio SMS Action cost at Ultrapack?

Booknetic Workflows | Twilio SMS Action costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does Booknetic Workflows | Twilio SMS Action include updates?

Yes. The current version of Booknetic Workflows | Twilio SMS Action is 1.1.0, published at Ultrapack on Sep 18, 2022. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is Booknetic Workflows | Twilio SMS Action scanned before publication?

Yes. Every version of Booknetic Workflows | Twilio SMS Action goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.