Description

The Customer History addon adds an activity panel in the WooCommerce admin, recording each order, purchased product, and site visit by registered customers. Centralizes the purchase and browsing history of each user on a single screen, helping sellers of recurring or high-ticket products understand consumption patterns and offer personalized service directly through the customer’s profile in the dashboard.

Main Features of Customer History

  • Order timeline
    Lists all customer orders in chronological order directly on the user profile.
  • Record of viewed products
    Captures which products the customer visited while browsing the store before purchase.
  • Aggregated purchase summary
    Displays total spent, number of orders, and average ticket per customer.
  • Access via customer profile
    Adds a dedicated tab inside the WordPress users screen.
  • Compatible with native WooCommerce
    Plugged directly into the standard order flow without rewriting existing structure.

Benefits of Customer History

  • More personalized service
    Support team opens the profile and sees the entire customer context in seconds.
  • Identification of recurring customers
    Distinguishes loyal customers from one-time buyers for targeted campaigns.
  • Upsell opportunities
    The history reveals preferences and opens space for coherent recommendations.
  • Data-driven decisions
    Reduces reliance on external spreadsheets to understand purchase behavior.

Who Is Customer History For?

  • Sellers of recurring products (subscriptions, consumables, replacements) in WooCommerce who need to track each customer’s lifecycle.
  • You who provide customer service or consultative after-sales and want to see the buyer’s history before responding.
  • Operators of high-ticket stores aiming to segment campaigns based on real purchase behavior.

How to Download Customer History

Customer History is available for download here on Ultrapack. After downloading the .zip file, install it at Plugins > Add New > Upload Plugin, select the file, and activate. Then, historical information starts appearing within each customer profile in the WooCommerce dashboard.

Targeted at those running stores with an active customer base wanting to transform transactional history into relationship input, the component concentrates purchase, browsing, and interaction data within WooCommerce admin itself. It works well in operations relying on consultative after-sales, campaign segmentation, or abandoned cart recovery without depending on external CRM tools.

Frequently asked questions

Is WooCommerce Customer History GPL-licensed?

Yes. WooCommerce Customer History is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use WooCommerce Customer History on multiple sites?

Yes. You can install WooCommerce Customer History on as many sites as you want. Only automatic updates through Ultrapack Auto Updater have a limit: from 3 to 80 sites, depending on the plan.

How much does WooCommerce Customer History cost at Ultrapack?

WooCommerce Customer History costs US$2.99 as a single purchase, and it is also included in the subscription plans starting at US$12/mo (VIP I).

Does WooCommerce Customer History include updates?

Yes. The current version of WooCommerce Customer History is 1.2.1, published at Ultrapack on Jul 11, 2017. Subscribers update straight from the WordPress dashboard with UAU (Ultrapack Auto Updater).

Is WooCommerce Customer History scanned before publication?

Yes. Every version of WooCommerce Customer History goes through a malware scan (ClamAV and YARA rules, at UltraHub) before it is published.