Customer service made fast, fun, and fluent
Fluent Support is the best and complete feature-rich customer support ticketing system solution. It is also the simplest and fastest Support Ticketing Plugin on WordPress. Manage your customer queries from different channels like contact form, support ticketing form, email or from remote website. (Yes, It’s Free!)
Along with managing tickets, you can assign multiple customer agents with appropriate permission levels. Get in details reports about your customers, agents and productive your overall customer support desk. From the ticket view, you can see the 360-degree view of your customer like their previous tickets, address, purchase history, membership levels etc. You can do more when you have all the data about a customer along with their query.
Fluent Support is a self-hosted support ticketing system with unlimited tickets, support agents, users, products, tags, channels, You name it! There has no limitations as you own your own system and data.
All-in-One Customer Support Solution
With Fluent Support, you can centralize all of your customer queries and respond, track them efficiently. You can also keep your customer’s additional data, notes and track their overall stats.
- Multi-Channel Support Ticketing System
- Super fast and rich filter based ticket management
- Track waiting times for your overall tickets
Your customer can open a ticket from your website or using your site’s contact form. All the tickets can be viewed by the customer when they login to your site. For the public users, they can respond a ticket by using unique signed secure link so you can serve both public users and logged in users.