Description

Fluent Support Pro organizes support tickets within WordPress, with a web inbox, ticket statuses, priorities, tags, attachments, and filters to locate conversations by product, agent, or specific condition. It’s built for anyone who needs to centralize customer requests, distribute workload across the support team, and track responses without relying on a separate SaaS platform outside the main active site.

Key Features of Fluent Support Pro

  • Web inbox
    Centralizes tickets into queues such as all, assigned, and unassigned.
  • Statuses and priorities
    Classifies tickets by stage, urgency, and support context.
  • Search with filters
    Finds tickets using conditions, products, tags, and assignees.
  • Ticket attachments
    Allows sharing files linked directly to support conversations.
  • Email piping
    Forwards messages received by email into the ticketing system.

Benefits of Fluent Support Pro

  • Centralized support
    Reduces the spread of conversations across email, forms, and dashboard.
  • Clearer triage
    Helps prioritize tickets based on urgency, product, and category.
  • Organized history
    Keeps responses, files, and context gathered in each ticket.
  • Scalable operation
    Makes it easier to split workload as request volume grows.

Who Is Fluent Support Pro For?

  • Anyone who needs to respond to customer requests directly from the WordPress dashboard.
  • Teams that receive many requests by email and want to turn them into trackable tickets.
  • Projects that sell digital products, courses, or services and need to track each conversation with a history.

How to Download Fluent Support Pro

Fluent Support Pro is available for download here on Ultrapack. After downloading the .zip file, install it via Plugins > Add New > Upload Plugin, select the .zip, and activate it. After activation, the features are configured from the Fluent Support dashboard.

Fluent Support Pro fits sites that treat support as part of WordPress’s own operational flow. By bringing together tickets, priorities, attachments, filters, and email intake in the same dashboard, the plugin reduces rework and makes each request easier to track from first contact through resolution.

Frequently asked questions

Is the Fluent Support Pro plugin GPL?

Yes. Fluent Support Pro is distributed under the GPL (GNU General Public License). You may legally use, modify and redistribute it on as many sites as you want.

Can I use the Fluent Support Pro plugin on more than one site?

Yes. There is no domain limit: you can install Fluent Support Pro on as many sites (domains) as you wish.

How much does the Fluent Support Pro plugin cost at Ultrapack?

O Fluent Support Pro sai por R$ 14,90 as a single purchase, and it is also included in the subscription plans starting at R$ 49,00/mês (VIP I).

Does the Fluent Support Pro plugin include updates?

Sim. Cada nova versão do Fluent Support Pro é sincronizada automaticamente no Ultrapack. Você baixa a última versão quando quiser, e os assinantes atualizam direto do painel do WordPress com o UAU (Ultrapack Auto Updater).

Is the Fluent Support Pro plugin safe to download and install on my WordPress?

Sim, pode baixar com tranquilidade. Cada versão do Fluent Support Pro é escaneada antes da publicação pelo motor próprio do Ultrapack (UltraHub), que combina ClamAV e regras YARA, tecnologias usadas para detectar malware e código malicioso. Assim você instala no seu WordPress sem preocupação.