Do you want to attach checklists of tasks that need to be completed to your tickets? If so, this add-on is for you. With it you can: Automatically attach a list of items that need to be completed to any ticket – Manually attach one or more “todo” or “task” to any ticket – Prevent tickets from being closed until all the items have been marked completed – Send notifications as tasks are completed – Attach notes to each task as they are completed. A task list represents one or more tasks – it is effectively a collection of tasks and todos that can then be assigned to a ticket.